Transcript
How do you keep emotion out of business? You don't. Oh. Subtitles by TheBetta. Okay. Obrigado por assistir. You don't. No one wants to work with someone who's emotionless. You have to have heart. You have to put heart into deals. Okay. You know how. Doctors have rice. Right? Rice, rest, ice. Compression, elevate. Come on. Yes, yes, yes. Okay. Yes. Right? Salespeople have heart. You hear people out. Really listen to them. You empathize with their current position. So they feel her. Act on what you say you're going to do to get the deal done, you relate to them so they don't feel alone, and you go hard in on trust. Give your heart to get deals done. Empathy creates equity. Everybody knows that. Do you now? No.